Newks Express Cafe: Huntsville
4925 University Dr., Suite 190
Sun - Wed: 11:00 a.m. - 10 p.m.
Thur - Sat: 11 a.m. - 11 a.m.
Madison County Health Department Rating: 96 on 9/17/2008
Menu Options: Soups, Salads (HUGE), Personal Pizzas, Specialty Sandwiches
Target Audience: Lunch crowd was overwhelmingly professional workers
Decor: Casual Contemporary
Bar: No - Bottled Beer and Wine available
Childrens Menu: Sandwiches (the large roll used to make your sandwich is the same they will use to make little Johnny's sandwich) and Pizzas
Parking: Shared with strip mall
Price range of Entrees: $6 - $10
Note worthy: Grab n Go (To Go counter with quick prep selections), "Round Table" Condiment Bar, Sweet Tea with Splenda, Food Prep visible to guests, lots of seating
Cleanliness: 5 stars
Taste: 4 stars
Speed of Service: 4 stars
Server: 3 stars - counter service with food delivered to your table
Wait for table: 5 stars - seat yourself
Restrooms: 5 stars (men's and ladies' room)
kid friendly: 3 stars - not impressed with the "grilled cheese", they do have a changing table in the ladies room
Newks Express Cafe: Huntsville
Red Robin Gourmet Burgers: Bridge Street
365 The Bridge Street, Suite 113
Huntsville, AL 35805
Sun-Thu: 11a-10p, Fri-Sat: 11a-11p
Madison County Health Department Rating: 91 on 9/15/2008
Menu Options: Burgers, Pasta, Salads, Sandwiches/Wraps, and a few chicken and fish entrees
Target Audience: Families
Decor: Whimsical Americana
Bar: Yes, full service with 7 beers on tap
Childrens Menu: 9 entree and 6 side options with a price rang of 3.99 - 4.79 (including drink)
Parking: Shared with mall
Price range of Entrees: 8.79 and up
Note worthy: Bottomless Steakfries, Gourmet Burgers, All you can drink freckled lemonade, TV in ground of waiting area, balloons for kids of all ages, management very attentive.
Cleanliness: 3 stars - The restaurant was great however the cleanliness was dangerous in the ladies room.
Taste: 4 stars
Speed of Service: 5 stars
Server: 5 stars
Wait for table: 5 stars
Restrooms: 2 stars - The restroom floors were so slippery I was concerned that my daughter would fall. I brought this to the managers attention immediately and he had an associate come in as I was helping my daughter was her hands. The associate did mention that this happens a lot when the stall walls are cleaned. However.. if I didn't have a fear of falling the bathrooms were very clean. This issue was in the men's and ladies room (men's room report came from my son).
Kid Friendly rating: 5 stars - This is one of my children's favorite restaurants. They love the steak fries, kids spaghetti (we ask them to split it so the kids can share), freckled lemonade, balloons, and cartoons on at least half of the TVs in the restaurant.
One of my biggest concerns while in public is the standard of cleanliness in restrooms.
1- Is there trash all over the floor?
2- Are the toilets covered in wetness or obvious urine?
3- Are there multiple toilets unflushed?
4- Is there enough tissue for me to complete my business?
5- Will my children see profanity while using the facilities?
6- Is the personal hygiene bin over flowing with nastiness?
7- Is there soap to wash my hands?
8- Is the sink that I'm washing my hands in clean?
9- Are there towels to dry my hands?
10- Did the odor in the restroom cause me to hold my breath?
Positives that increase my comfort in a restroom:
1- If there are no towels, is the door a push style that does not require me to use my now clean hands?
2- Changing table in men and ladies rooms.
3- Clean floors (IE.. they used a mop this week)
I try to be understanding if there are a few items that are lacking. However, I feel that once a business decides to provide a restroom that they should take responsibility and keep it clean and sanitary. I try to do my part too.. If my 3yo drops a towel on the floor, I pick it up; if we splash too much water, I wipe it off the floor and/or counter; if a faucet is dripping, I turn it off.
What turns you off in a restroom? Have you ever left a business because of their restroom?
Why did I start this blog?
Because I'm tired of walking into businesses and finding nasty restrooms or poor customer service. I want to praise the awesome businesses and let you know what businesses to avoid.
Who am I ? (updated July 12th 2009)
I'm a mother to two boys (7 and 1) and a 4yo daughter. I am always on the run and have had some awesome and horrible experiences. I believe it is time that we as consumers make our opinions count.
How will I do this?
I'm planning to create a system for reviewing restaurants, stores, and particularly restrooms. I will also share my input on businesses I come into contact in my daily life. I also plan to share this information with the businesses that I review. I want them to receive the feedback and hopefully improve their systems or congratulate their employees for a job well done.